Privacy & Cookies Policy
Last Updated: May 15, 2024
At Louis Sanka, we are committed to protecting the privacy of our clients. This Privacy & Cookies Policy describes how we collect, use, and protect the personal information you provide to us through louissanka.com (the "Website").
1. Information We Collect
When you browse our Website or purchase our tableware and lifestyle products, we may collect the following information:
- Identity and Contact Data: Including your name, email address, shipping address, and telephone number.
- Transaction Data: Details about payments to and from you and details of products you have purchased from us.
- Technical Data: Including your IP address, browser type, and time zone setting.
- Preference Data: Your interests in specific collections of our decorative objects or tableware.
2. How We Use Your Information
Louis Sanka uses your data primarily to fulfill your orders and enhance your experience. Specifically, we use it to:
- Process and deliver your orders for tableware and decorative pieces.
- Manage payments and protect against fraudulent transactions.
- Provide customer support regarding product care and shipping.
- Send you exclusive updates on new collections (only with your consent).
3. Cookies Policy
Our Website uses "Cookies" to distinguish you from other users. This helps us to provide you with a high-end browsing experience and allows us to improve our site.
Types of Cookies We Use:
- Strictly Necessary Cookies: Required for the operation of our Website (e.g., enabling you to use the shopping cart).
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how they move around the site.
- Functionality Cookies: Used to recognize you when you return to our Website, enabling us to personalize content for you.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you block all cookies, you may not be able to access parts of our site.
4. Data Sharing and Security
We do not sell your personal data to third parties. We only share your information with trusted service providers who assist us in operating our Website and delivering your orders (such as courier services for our fragile tableware).
We implement strict security measures to protect your personal information. All payment transactions are encrypted using advanced SSL technology.
5. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. You also have the right to opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.
6. Changes to This Policy
Louis Sanka reserves the right to update this Privacy & Cookies Policy at any time. We will notify you of any significant changes by posting the new policy on this page.
